TERMS OF USE
CASTELLAR
Effective Date: March 23, 2026 | Last Updated: March 24, 2026
Important: These Terms govern use of the website only. Any consulting or advisory services provided by CASTELLAR will be governed by a separate written agreement, statement of work, proposal, master services agreement, or other signed engagement document.
These Terms of Use ("Terms") apply to your access to and use of the CASTELLAR website and any related pages, content, downloadable materials, forms, and digital features made available through it (collectively, the "Site"). By accessing or using the Site, you agree to these Terms. If you do not agree, you should not use the Site.
1. Who We Are
The Site is operated by CASTELLAR ("CASTELLAR," "we," "us," or "our"), a Canadian business. The Site is intended primarily for business users seeking information about our consulting and advisory capabilities, service areas, insights, and contact channels.
The Site is not directed to children and is intended for users who are at least the age of majority in their jurisdiction, or who are otherwise legally able to enter into binding arrangements under applicable law.
2. Permitted Use of the Site
You may use the Site only for lawful business, informational, and internal evaluation purposes. Subject to these Terms, CASTELLAR grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site and its content for your own internal business use.
You may not use the Site in a way that could damage, disable, overburden, impair, or compromise the Site, our systems, or the use of the Site by others.
Without limiting the general rule above, you agree that you will not:
• use the Site for any unlawful, fraudulent, misleading, or harmful purpose;
• attempt to gain unauthorized access to the Site, its servers, related systems, or any data not intended for you;
• copy, scrape, harvest, spider, index, or monitor the Site or its content using automated means without our prior written consent, except to the extent permitted by applicable law and standard search engine indexing practices;
• introduce viruses, malware, malicious code, or other harmful material;
• interfere with the operation, availability, or security of the Site;
• misrepresent your identity, authority, affiliation, or business relationship with CASTELLAR; or
• use the Site or its content to build or support a competing commercial product, service, training dataset, or knowledge base without our written permission.
3. Information on the Site; No Professional Advice
The Site is provided for general informational purposes only. Nothing on the Site constitutes legal, accounting, tax, investment, employment, engineering, regulatory, or other professional advice, and nothing on the Site should be relied on as a substitute for advice tailored to your circumstances.
Your use of the Site, including any inquiry, contact form submission, meeting request, newsletter sign-up, or download, does not by itself create a client, advisory, fiduciary, partnership, joint venture, employment, or agency relationship between you and CASTELLAR.
Any consulting, strategy, advisory, or implementation services must be set out in a separate written agreement. If there is any conflict between these Terms and a separate signed agreement between you and CASTELLAR, the signed agreement will control to the extent of the conflict.
4. Intellectual Property
Unless otherwise stated, all Site content, materials, graphics, text, reports, methodologies, frameworks, branding, design elements, logos, service names, software, and other intellectual property on or made available through the Site are owned by CASTELLAR or its licensors and are protected by Canadian and international intellectual property laws.
No right, title, or interest in the Site or its content is transferred to you except for the limited right to use the Site in accordance with these Terms. You may not reproduce, republish, distribute, modify, create derivative works from, publicly display, publicly perform, sell, license, or otherwise exploit any part of the Site or its content without our prior written consent, except as expressly allowed by law.
CASTELLAR names, logos, and related brand elements are our trademarks or trade names, whether registered or unregistered. You may not use them without our prior written permission.
5. Downloads, Submissions, and Communications
If the Site allows you to submit an inquiry, upload information, subscribe to updates, request a meeting, provide feedback, or otherwise communicate with us, you are responsible for ensuring that the information you provide is lawful, accurate, and does not infringe the rights of any other person.
Unless we have expressly agreed otherwise in writing, you should not send confidential, proprietary, export-controlled, or sensitive personal information through the Site. Contact forms and general website communications are not intended to create confidentiality obligations beyond those required by applicable law and our Privacy Policy.
By sending us feedback, suggestions, or general business inquiries through the Site, you grant us a non-exclusive, worldwide, royalty-free licence to use and process that information as reasonably necessary to respond to you, evaluate business opportunities, operate the Site, improve our services, and comply with legal obligations. This clause does not transfer ownership of your pre-existing intellectual property and does not override any separate written confidentiality agreement between you and CASTELLAR.
6. Privacy, Cookies, and Marketing Communications
Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, disclose, retain, and protect personal information. By using the Site, you acknowledge that personal information submitted through the Site may be processed in accordance with that Privacy Policy and applicable law.
As a Canadian business, CASTELLAR expects to handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), and in some cases substantially similar provincial private-sector privacy laws may apply instead. If we send commercial electronic messages to or from Canada, we also expect to do so in accordance with Canada’s Anti-Spam Legislation (CASL), where applicable.
Please check our Privacy Policy here.
7. Third-Party Websites, Tools, and Content
The Site may contain links to third-party websites, platforms, software, embedded tools, publications, social media pages, or other resources. Those third parties operate independently from CASTELLAR, and we do not control or guarantee their content, availability, security, or business practices.
Links are provided for convenience only and do not imply endorsement, partnership, or approval unless expressly stated. Your use of third-party resources is at your own risk and is subject to the terms and privacy policies of those third parties.
8. Site Availability and Changes
We may update, change, suspend, restrict, or discontinue all or any part of the Site at any time, with or without notice. We do not guarantee that the Site will always be available, uninterrupted, secure, accurate, or error-free.
We may also revise these Terms from time to time. Updated Terms will become effective when posted to the Site unless another date is stated. Your continued use of the Site after revised Terms are posted constitutes your acceptance of the revised Terms.
9. Disclaimers
The Site and all content made available through it are provided on an "as is" and "as available" basis to the fullest extent permitted by law. CASTELLAR disclaims all representations, warranties, and conditions, whether express, implied, statutory, or collateral, including any implied warranties or conditions of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, performance, availability, or results.
Without limiting the above, we do not warrant that the Site will be uninterrupted, secure, free of harmful components, or compatible with your systems, or that any content will remain current, complete, or suitable for your specific business needs.
Any case studies, testimonials, examples, projections, benchmarks, or illustrative results shown on the Site are for informational purposes only. They are not guarantees of future outcomes and should not be interpreted as promises, commitments, or warranties of performance.
10. Limitation of Liability
To the maximum extent permitted by applicable law, CASTELLAR and its directors, officers, employees, contractors, advisors, licensors, and service providers will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential loss or damage, or for any loss of revenue, profit, business, goodwill, data, anticipated savings, opportunity, or reputation, arising out of or relating to the Site, its content, these Terms, or your use of or inability to use the Site, even if advised of the possibility of such loss or damage.
To the maximum extent permitted by applicable law, our aggregate liability for all claims arising out of or relating to the Site or these Terms will not exceed the greater of one hundred Canadian dollars (CAD $100) and the amount, if any, that you paid directly to us solely for access to the Site during the twelve (12) months before the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot be excluded or limited under applicable law.
11. Indemnity
You agree to indemnify and hold harmless CASTELLAR and its directors, officers, employees, contractors, advisors, and service providers from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees on a solicitor-and-client or full indemnity basis, where permitted) arising out of or relating to: (a) your breach of these Terms; (b) your misuse of the Site; (c) your violation of applicable law; or (d) any information or material you submit through the Site in violation of these Terms or the rights of a third party.
12. International Use and Compliance
CASTELLAR is a Canadian business, and the Site is intended to be operated from Canada. We do not represent that the Site is appropriate, available, or lawful for use in every jurisdiction. If you access the Site from outside Canada, you do so at your own initiative and are responsible for compliance with local laws to the extent they apply to you.
You may not use, access, export, re-export, download, or transfer the Site or any related materials in violation of applicable Canadian export controls, trade restrictions, sanctions laws, or other applicable international trade compliance requirements.
Where local mandatory law gives you rights that cannot lawfully be excluded by contract, those rights will continue to apply to the extent required. Otherwise, these Terms are intended to apply to the fullest extent permitted by law.
13. Governing Law and Dispute Resolution
These Terms are governed by the federal laws of Canada applicable therein, without regard to conflict of law rules.
You agree that the courts located in Canada will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Site, unless applicable law requires otherwise.
14. Suspension and Termination
We may suspend, restrict, or terminate your access to the Site at any time, with or without notice, if we believe you have breached these Terms, pose a security or legal risk, or have used the Site inappropriately. We may also remove or disable any submission, communication, or functionality where reasonably necessary to protect the Site, CASTELLAR, other users, or third parties.
Termination or suspension will not affect any rights, remedies, or obligations that by their nature are intended to survive, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnity, governing law, and dispute resolution.
15. General Terms
These Terms, together with our Privacy Policy and any additional legal notices posted on the Site, form the entire agreement between you and CASTELLAR regarding the Site and supersede prior discussions relating to the Site itself.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms as part of a corporate reorganization, sale, transfer, or similar transaction involving our business or assets.
These Terms have been prepared in English. Any translation is provided for convenience only, and the English version will govern to the extent permitted by law. If your business operates in a jurisdiction that imposes mandatory language requirements, you should obtain local legal advice before relying on the Site or these Terms.
16. Contact Information
If you have questions about these Terms, please contact:
CASTELLAR
Email: connect@castellar.ca
17. Acknowledgment
By using the Site, you acknowledge that you have read, understood, and agree to these Terms of Use.